Shipping and Return Policies

Shipping Information and Policies

Most items arrive within 2-14 days after placement of orders, depending upon where product ships from and where it is going to.

Also, many packages ship in manufacturer's cartons, easily recognizable as to the contents and our shipping labels have a brief code that may identify the contents to inquisitive eyes. So if the item is trying to be kept secret, one may need to ship it to an alternate address. Due to the cost and waste of providing extra packaging and labor to repackage, to keep our prices the most competitive, we do not disguise shipments as to their contents.

Many items can be shipped together but the shopping cart does not figure that out.

If we can combine item shipping for items that do not have FREE Shipping, we will issue a refund for the reduction.

Feel free to call to follow-up or ask questions about that or anything else.

If you need special handling to ensure delivery by your needed time, please contact us for details.

Our postal address is 34 E Harmar St., Suite 10, Warren PA 16365

We can be reached via e-mail at [email protected] or you can reach
us at 716-785-3714.

Our Fax Number is 716-219-0715.

Return Policy

If you feel the need to return a product, please feel free to call for assistance. We can help take care of your issues. If there is a functional problem with a product, we can usually fix or replace the item.

§ Returns may be authorized for up to 30 days after receipt or within 30 days of when they are given as a gift.

§ Return Authorization number must be issued and shipping directions given before returning a product. Products returned without prior approval will not be credited.

§ Merchandise must be returned complete, in "as new" condition, with all manuals and instructions and in original packaging.

§ Customer is responsible for freight charges both ways. This includes delivery charges to the customer on items sold as "Includes Delivery Charges" or "Delivered Price" or "Free Delivery"

§ On some custom or special order items, there may be additional restocking fees. You will be notified of this at the time of your order if it is applicable.

§ If you have any doubts or questions about suitability of a product, please call 716-785-3714 and ask for assistance